s786 Privacy Policy

1 Who We Are

This Privacy Policy is issued by s786, the operator of the online gaming platform accessible at s786.pro. s786 operates under an internationally recognised gaming licence and is the data controller responsible for the personal data collected from players and visitors to the s786 platform.

References to "s786", "we", "us", or "our" in this Privacy Policy refer to the s786 platform operator. References to "you", "your", or "player" refer to any individual who accesses the s786 website, registers an account, or uses any Service offered through the s786 platform.

If you have any questions about how s786 handles your personal data, or if you wish to exercise any of your data rights, please contact the s786 data protection team at [email protected].

2 Personal Data We Collect

s786 collects the following categories of personal data from players and platform visitors:

2.1 Identity Data

• Full legal name as it appears on your government-issued identification document
• Date of birth (used to verify the 21+ age requirement)
• Gender (where provided voluntarily during registration)
• Nationality and country of residence
• CNIC number, passport number, or driving licence number (collected during KYC verification)

2.2 Contact Data

• Email address
• Pakistani mobile number (used for OTP two-factor authentication and account notifications)
• Residential address including city, province, and postal code

2.3 Financial Data

• JazzCash or EasyPaisa account number (where used for deposits or withdrawals)
• Bank account details including bank name, account title, and IBAN (where used for bank transfer deposits or withdrawals)
• Transaction history including deposit amounts , dates, and payment methods
• Wallet balance history and withdrawal records

2.4 Technical Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session duration, login timestamps, and logout timestamps
• Cookie identifiers and similar tracking technologies

2.5 Gaming Activity Data

• Game history including games played, stakes placed, and outcomes
• Sports betting history including markets, selections, odds accepted, and settlement results
• Bonus and promotion usage history
• Responsible gaming tool settings including any deposit limits or self-exclusion periods you have activated

2.6 Communications Data

• Records of live chat conversations with s786 customer support
• Email correspondence sent to or received from s786
• Records of any complaints or dispute submissions

3 How We Collect Your Data

s786 collects personal data through the following channels:

• Direct collection: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or completing any form on the s786 platform.
• Automated collection: Technical and behavioural data collected automatically when you access the s786 platform, including via cookies, web beacons, server logs, and similar tracking technologies.
• Third-party collection: Identity and document verification data received from our KYC service providers upon completion of the verification process. Payment confirmation data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment processors upon processing of deposits or withdrawals.
• Publicly available sources: In limited circumstances related to fraud prevention or AML compliance, s786 may supplement the data you provide with information from publicly available sources or licensed data providers.

4 How We Use Your Personal Data

s786 uses the personal data it collects for the following purposes:

5 Legal Basis for Processing

s786 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to enter into and perform the contract between you and s786, including account registration, KYC verification, payment processing, and delivery of gaming services.
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements under our gaming licence, including AML obligations, age verification mandates, and responsible gaming requirements.
• Legitimate interests: Processing carried out for the legitimate interests of s786 or third parties, including fraud prevention, platform security, responsible gaming monitoring, and platform analytics — where these interests are not overridden by your rights.
• Consent: Processing for marketing communications, promotional profiling, and optional personalisation features — where you have given your explicit, freely withdrawable consent at the time of registration or subsequently through your account settings.

6 Sharing Your Personal Data

s786 does not sell your personal data. We share personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose:

• KYC and identity verification providers: Third-party services that verify the authenticity of identity documents submitted during the KYC process. These providers are contractually bound to process data solely for verification purposes.
• Payment processors: JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, Visa, Mastercard, and cryptocurrency payment gateways — to process your deposits and withdrawals. These providers receive only the data necessary to complete the specific transaction.
• Game providers: Certified third-party game studios whose titles are available on the s786 platform. Game providers may receive a pseudonymised player identifier and game session data necessary to deliver the game experience. They do not receive your full identity data.
• Fraud prevention and AML service providers: Specialist third-party services that assist s786 in detecting fraudulent activity and complying with anti-money laundering obligations. Data shared is subject to strict contractual protections.
• Regulatory and law enforcement authorities: Where s786 is legally required to disclose personal data to a gaming regulator, financial intelligence unit, or law enforcement agency in connection with a regulatory audit, AML investigation, or court order.
• Customer support platform providers: Third-party live chat and ticketing systems used to manage customer support interactions. These providers process communications data on behalf of s786 under data processing agreements.

7 KYC & Anti-Money Laundering

As a licensed gaming operator, s786 is subject to mandatory Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations. These obligations require s786 to collect, verify, and retain identity documentation for all registered players, and to monitor account activity for indicators of money laundering or terrorist financing.

KYC verification requires submission of a valid government-issued photo ID (such as a Pakistani CNIC, passport, or driving licence), proof of address, and in higher-risk cases, source of funds documentation. This data is retained for the period mandated by our gaming licence's AML regulations, which typically extends beyond account closure.

Where s786's AML monitoring systems identify suspicious activity on an account, s786 may be legally required to file a report with the relevant financial intelligence authority without notifying you of that filing. This is a mandatory legal obligation and not a discretionary decision by s786.

8 Payment Data

s786 does not store full card numbers, CVV codes, or complete JazzCash/EasyPaisa PINs on its own servers. Payment card data processed via Visa or Mastercard is handled directly by our PCI-DSS compliant payment gateway providers. s786 retains only a tokenised reference and the last four digits of any card number for the purpose of transaction history and chargeback management.

For mobile wallet payments via JazzCash or EasyPaisa, s786 stores your registered mobile wallet number and transaction reference IDs. This data is used solely to process deposits and withdrawals and to resolve any payment disputes. For bank transfer payments via HBL, UBL, or Meezan Bank, s786 retains your bank account IBAN and account title for the purpose of processing withdrawals to your nominated bank account.

9 Cookies & Tracking Technologies

s786 uses cookies and similar tracking technologies to operate the platform, maintain your logged-in session, remember your preferences, and collect analytics data to improve the platform experience. The following categories of cookies are used:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Used to remember your preferences such as language settings, preferred sports markets, and responsible gaming tool configurations.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate and interact with the s786 platform. This data helps us identify usability issues and improve game and betting product offerings.
• Marketing cookies: Used only where you have given explicit consent to receive personalised promotional communications. These cookies track your game and betting preferences to enable relevant promotional offers.

You can manage your cookie preferences through the s786 cookie settings panel accessible from the platform footer. Please note that disabling strictly necessary cookies will prevent you from logging into your account.

10 Data Retention

s786 retains personal data for the periods set out below, after which data is securely deleted or anonymised:

• Active account data: Retained for the duration of your account's active status plus a minimum of five years following account closure, in line with AML regulatory retention requirements.
• KYC and identity documents: Retained for a minimum of five years following account closure or the date of the last transaction, whichever is later, as required under applicable AML regulations.
• Transaction records: Retained for a minimum of five years from the date of each transaction for financial regulatory compliance purposes.
• Customer support communications: Retained for three years from the date of the relevant interaction, or longer if the interaction relates to an unresolved dispute or ongoing investigation.
• Marketing consent records: Retained for the period of the consent plus three years, to allow s786 to demonstrate compliance with consent requirements if challenged.
• Anonymised analytics data: May be retained indefinitely in anonymised, aggregated form for platform improvement purposes, as this data cannot be used to identify any individual.

11 Your Data Rights

Subject to applicable law and the limitations imposed by our regulatory obligations, you have the following rights in relation to the personal data s786 holds about you:

• Right of access: You may request a copy of the personal data s786 holds about you. s786 will respond to access requests within 30 days.
• Right to rectification: You may request correction of inaccurate or incomplete personal data. For data that can be updated by you directly in your account settings, s786 encourages you to do so without contacting support.
• Right to erasure: You may request deletion of your personal data in certain circumstances. Please note that s786 may be legally required to retain certain data (particularly KYC and transaction records) for regulatory compliance purposes, even where an erasure request is made.
• Right to restrict processing: You may request that s786 restricts the processing of your data in certain circumstances, for example while the accuracy of data you have disputed is being verified.
• Right to withdraw consent: Where s786 processes your data on the basis of consent (for example, for marketing communications), you may withdraw your consent at any time through your account settings or by contacting customer support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to data portability: Where processing is based on contract or consent and is carried out by automated means, you may request a copy of the data you provided to s786 in a structured, machine-readable format.

To exercise any of these rights, contact s786 customer support at [email protected] with the subject line "Data Rights Request". s786 may need to verify your identity before processing any data rights request.

12 Marketing Communications

s786 may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new games, cricket and PSL betting markets, and other offers — but only where you have given your explicit consent to receive such communications at the time of registration or subsequently through your account settings.

You may opt out of marketing communications at any time by updating your notification preferences in your s786 account settings, or by clicking the unsubscribe link included in any marketing email. Opting out of marketing communications does not affect the delivery of transactional and account notifications, which are required for the secure operation of your account.

13 Children's Privacy

The s786 platform is strictly intended for use by individuals aged 21 and above. s786 does not knowingly collect personal data from anyone under the age of 21. Age verification is conducted as part of the KYC process, and any account found to be registered by an individual under 21 years of age will be immediately closed.

If you are a parent or guardian and believe that a minor may have registered an s786 account using false date-of-birth information, please contact s786 customer support immediately. s786 will investigate and close the account as a matter of urgency, and any balance associated with the account will be handled in accordance with our underage gambling policy.

14 Data Security

s786 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the s786 platform
• Encryption of sensitive personal data at rest within s786's data storage infrastructure
• Strict role-based access controls limiting employee access to personal data on a need-to-know basis
• Comprehensive audit logging of all access to systems containing personal data
• Regular penetration testing and vulnerability assessments conducted by independent security firms
• Mandatory security awareness training for all s786 personnel with access to personal data
• Incident response procedures including data breach notification protocols

In the event of a personal data breach that poses a risk to your rights and freedoms, s786 will notify the relevant regulatory authority within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where the breach is likely to result in a high risk to their rights.

15 International Data Transfers

As an online gaming platform operating under an international gaming licence, s786 may transfer personal data to service providers located in countries outside Pakistan. Where such transfers occur, s786 ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses with all recipients that impose standards equivalent to those applicable under our gaming licence.

s786 does not transfer personal data to any jurisdiction that does not provide an adequate level of data protection without ensuring appropriate contractual safeguards are in place. If you would like further information about the specific safeguards applied to any international transfer of your data, please contact s786 at [email protected].

16 Changes to This Privacy Policy

s786 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform Services. Where changes are material, s786 will notify registered players via the email address associated with their account no less than 14 days before the updated Privacy Policy takes effect.

The updated Privacy Policy will be published on this page with a revised effective date. We encourage you to review this Privacy Policy periodically. Continued use of the s786 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes.

17 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way s786 handles your personal data, please contact the s786 data protection team using the details below:

• Email: [email protected]
• Subject Line: Privacy Policy Enquiry or Data Rights Request
• Live Chat: Available 24/7 via the s786 platform
• Response Time: s786 aims to respond to all privacy-related enquiries within 5 business days

Please include your registered account username and a clear description of your query in all correspondence to help the s786 team handle your request as efficiently as possible.